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SM OLONGAPO MALLS REDEFINE CUSTOMER EXPERIENCE

As the CoViD-19 introduced people into a digital way of life, it’s important for businesses to impart virtual experience with a friendly and safe malling environment.

Customers can now enjoy specialties from their favorite restaurants with to-go and delivery service, book from the comfort of their home as their essentials are delivered by a personal shopper as SM Olongapo malls redefine customer service during these challenging times.

Through its official delivery partners such as ordermo.ph, Olongapo Delivery Service and Groover delivery, SM Online services fulfill the customers needs.

Shoppers can chat and contact SM Olongapo Malls viber community to find out the availability of essentials and answers to any mall queries that they may have. Afterall, it’s a system designed for convenience and tailored to their preference.

With this, you can treat your family to culinary specialties from Max’s, Mesa, Xtremely Xpresso, Nabe Mitasu ; southern fried chicken at KFC, Shakey’s as well as delightful desserts from JCO, Krispy Kreme, Dunkin Donuts, Breadtalk, drinks from Starbucks, Dakasi and Macao Imperial.

You can also order online and pick up your essentials from The SM Store, Ace Hardware, Our Home, SM Appliance, Watsons, and Miniso at the store’s designated pick up point. Goods can also be delivered at a preferred location.

SM Olongapo Malls will also have your basics covered as essential and non-leisure stores open and gradually resume operations on May 18. Adapting to the “new normal,” customers will experience #SafeMallingAtSM.  The mall will continue to practice safety measures such as  No Mask, No Entry policy, body temperature scanning, disinfectant mats, alcohol and hand sanitizer stations, physical distancing, Safety Protocol Officer(SPO) deployment to assist customers, Specialized Sanitation Team  to disinfect high touch areas such as grocery carts, baskets, elevator buttons, ATM buttons, restroom surfaces,  and handrails,  one step apart when using the escalator, elevator will only carry 50% of its load capacity, one way movement in aisles shall be observed, spaced out chairs in dining area, even motorcycles must be parked in every other slot.

Ushering a new era of customer experience, SM City Olongapo Central and SM City Olongapo Downtown will continue to provide safe and efficient solutions for the benefit of its shoppers. For more information follow SM City Olongapo Central and SM City Olongapo Downtown on Facebook and Instagram.

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